Cal Poly's Department of Experience Industry Management Receives Accreditation Visitation Report
December 20, 2017
Cal Poly Department Head, Dr. Bill Hendricks received the report's summary findings of the RPTA Program's strengths. "Program Strengths Areas that substantially exceed standards and which point to the quality of the Program and associated support services as directly related to standards
The Visitation Team wishes to commend the Department of Experience Industry Management on the following strengths:
1. Department Chair: Dr. Hendricks is well respected on campus by both administration and faculty. He has provided many years of inspiring and stable leadership with a very positive impact of the overall quality of the program.
2. Faculty: Faculty members are described by students as personable, engaged, and committed. The collegial collaborations of faculty have benefited both the students and the program. The faculty members truly care about the success of the students and their well-connected professional networks have provided tremendous opportunities for student learning.
3. Students: High quality students contribute positively to the overall quality of the program. They are bright, willing to engage, capable, and confident. Professionals in the field describe them as “ready to go” and are especially pleased with their preparation.
4. Culture of Assessment: Administrators at the university and college level see the department as “leading out” in assessment. They adopted a commitment to assessment and continuous improvement many years ago and continue to utilize assessment processes to improve their offering.
5. Innovation in Identity and Curriculum: Changing the name of the department to Experience Industry Management and revising curriculum to meet student demand has required careful listening to stakeholders and managing the inertia that resists change. Their curriculum innovation deserves commendation.
6. Industry Connections: The 40+ member advisory board is highly involved in curriculum development, department activities, and student interaction. The advisory board is made up of alumni and professionals from very diverse industry areas including private and public sectors.
7. Staff and Part-time Faculty: Department staff and part-time faculty are particularly good and well- trained. They are involved in the culture of assessment and valued by students. They are well- balanced with full-time faculty.”